Shipping within Germany usually takes 3-5 business days. Once your order has been shipped, you will receive a confirmation with a tracking number to monitor the status of your delivery.

If you are not present when the delivery is made, the delivery person will usually make another delivery attempt or leave the package at a nearby parcel shop or packing station. You will be informed where you can pick up your package.

For orders within Germany, we charge a shipping fee of €5.99. We offer free shipping on orders over €69. Shipping costs for international orders vary depending on the destination country. Please see our shipping information for details.

If your package arrives damaged, please contact our customer service immediately. We will make sure that you receive either a replacement or a refund.

For orders below a merchandise value of 69 euros, we cannot refund the original delivery costs. take over.

Once the return has been received and inspected, we will refund the purchase price in accordance with our return policy.

Once your return has been received and inspected at our warehouse, the refund will be automatically issued to the original payment method used.

Please note that this process may take several business days depending on the payment provider.

As soon as your order has been shipped, you will receive an email with a tracking number. You can use this to view the status of your delivery online at any time. Alternatively, you can log into your customer account and view the current status there.

Changes to an order are only possible as long as it has not yet been processed or shipped. To do so, contact our customer service as soon as possible to communicate your change requests.

Please check your spam or junk mail folder first. If you have not received an email, there may be a typo in the email address. In this case, please contact our customer service so that we can resend you the order confirmation.

The shelf life of our products is usually 1-2 years from the date of manufacture. They should be stored in a cool and dry place.

Many of our products are designed to meet special dietary needs, including gluten-free and lactose-free options. The full ingredient list and allergen information can be found on the individual product page. If you are unsure, we recommend checking the ingredients before purchasing or contacting our customer service team.

Yes, many of our products can easily be combined to support your fitness goals. For example, our whey protein combines well with creatine and a pre-workout supplement. However, make sure not to exceed the recommended daily dose of each product.